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Shipping policies

Canada & United-States shipping rates

Online orders

ORDERS

SHIPPING OPTIONS OFFERED BY CANADA POST AND PARTNERS

PRICE

Above 75$*

Ground (2 to 6 days)

Free

Under 75$* (Canada)

Ground (2 to 6 days)

9.00$

Under 75$* (USA)

Ground (4 to 10 days)

15.00$

Express 1-2 Business Days

22.00$

* Before taxes

Order treatment

Most in-stock orders ship within 48 hours Monday to Friday. Orders placed on holidays or weekends will begin processing the next business day. We will send you an email with an invoice and also the tracking information. You will be able to follow your shipment online on www.postescanada.ca

Orders are shipped from our warehouse in St-Jean-Sur-Richelieu, QC, Canada. Deliveries do not include signature on reception. If you have any more questions about your order’s shipping and handling please contact us.

Our delays are from 2 to 6 business days depending on the region and the service chosen.

Regional: 2-3 days (Quebec and Ontario)

National: 2-7 days (from a Canadian city to another Canadian city ex: MTL-Vancouver)

Shipment for USA will be sent via Canada Post and international partners. Transit times are anywhere from 4 to 10 business days. Brokerage fees will be applied on your shipment. You will need to pay the mail carrier and/or go to your local post office to pay any duty and processing fees owed when your package arrives at that post office.

International shipments

We ship to the following countries: France, Spain, Germany, Belgium, Netherlands, Italy and Portugal. If you live in another country and wish to order, contact us to check if we are able to ship to your country.

International shipping rates

Online orders

ORDER

SHIPPING OPTIONS OFFERED BY CANADA POST AND PARTNERS

PRICE

More than 75 euros*

Transport (4 to 14 days)

Free

Less than euros*

Transport (4 to 14 days)

20 euros

* Before taxes

International shipments will be shipped via Canada Post and its international partners. We will send you an email with an invoice and the information to track your package. You can track your shipment online at www.canadapost.ca.

Brokerage fees generally apply to international shipments. Theses fees are the buyer's responsibility and must be paid to the local post office in your country.

Please note that exchanges and returns are at buyer's expense for international orders